DNounceRecord Detail
Subject
Jasmine T.
Glamour Nails Studio · Brooklyn, NY
Poster
Destiny R.
Submitted this record
Submitted Record
AI Credibility Recommendation:Evidence-Based
Submitted04/02/2026
Record IDac3d94…d1bb
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Category:Nail Technician
Brooklyn, NY
Relationship:Client
Experience Details
I paid $120 for a full acrylic set and three nails popped off within three days. I followed the aftercare instructions I was given — no soaking, no picking. I reached out about it and was offered a free fix but no refund. That's not acceptable for a $120 service that didn't hold up. I've attached photos taken the day after the appointment and then three days later when they came off.
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Debate Section
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Jasmine T.
Subject · Apr 07, 2026, 2:22 PM
In my professional opinion, nails lifting that quickly is almost always an aftercare issue. I take photos of every set before the client leaves. I offered a complimentary fix within 48 hours, which is standard in the industry. A refund isn't the norm for a service that was completed and signed off on.
921
Jasmine T.
Subject · Apr 08, 2026, 9:41 AM
I understand you're frustrated. But without being able to inspect the nails in person, I can't confirm what caused the lifting. The offer to fix within 48 hours shows good faith. Without seeing the actual nails, it's hard to blame the application alone.
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Vote Statements
qlnx@dnounce_29(Salon Owner)
With Jasmine T.Apr 13, 2026, 10:30 AM
I've seen clients do everything right and still have issues based on their natural nail chemistry. The offer to fix within 48 hours shows good faith. Without seeing the actual nails, it's hard to blame the application alone.
914
tjf@dnounce_541(Beauty Industry Consultant)
With Destiny R.Apr 12, 2026, 4:55 PM
The photos are the deciding factor. Day one vs day three with nails already off — that's not gradual lifting from misuse. A $120 set should last at minimum two weeks with normal use.
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mbvp@dnounce_87(Esthetician)
With Jasmine T.Apr 11, 2026, 8:17 AM
Aftercare really does matter more than most clients realize. Without seeing the actual application or knowing the client's nail health, I can't say this was the tech's fault. Offering a free fix is the right move.
811
kxr@dnounce_312(Nail Tech, 6 years)
With Destiny R.Apr 10, 2026, 11:04 AM
Three nails in three days with documented photos is not an aftercare issue — that's an adhesion problem. A care sheet doesn't matter if prep or primer wasn't done right. The photos are the evidence here.
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