DNounceRecord Detail
Subject
Marcus Reid
Independent · New York, NY
Poster
Taylor V.
Submitted this record
Submitted Record
AI Credibility Recommendation:Opinion-Based
Submitted04/02/2026
Record IDac3d94…d1bb
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Category:Graphic Designer
New York, NY
Relationship:Client
Experience Details
I hired Alex to design a landing page for my startup. We agreed on $800 upfront, which I paid because they had a decent portfolio. At first, communication was fine, but after a few days, responses got slower. When I finally got the design back, it honestly didn’t match what we discussed at all. The layout was messy, and key sections we talked about weren’t even included. I asked for revisions, but the changes were minimal and didn’t address the core issues. After that, communication basically stopped. I ended up hiring someone else to redo everything. I’m not saying they’re a scammer, but this felt really unprofessional and not worth the money.
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Debate ended
Marcus Reid
Subject · Apr 07, 2026, 2:22 PM
I think this is a really unfair representation of what happened. The initial scope was very loosely defined, and I asked multiple times for clarification on certain sections but didn't get clear answers. I delivered based on the information I had at the time. When revisions were requested, I did make updates, but the requests started going beyond what we originally agreed on. Also, after delivering the first version, there was a long delay in feedback, which made the timeline difficult to manage. I didn't "disappear" — I just didn't continue working beyond the agreed scope without further discussion.
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Marcus Reid
Subject · Apr 08, 2026, 9:41 AM
I understand you weren't satisfied, but calling the work unusable is subjective. From my perspective, I delivered a draft based on the brief provided, and further refinement would have required clearer direction and additional iterations. I don't think it's fair to frame this as me not delivering.
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Vote Statements
qlnx@dnounce_29(Brand Strategist)
With Marcus ReidApr 13, 2026, 10:30 AM
Both sides agree the deliverable didn't match expectations — they just disagree on why. But without seeing the actual brief or message thread, I can't confidently say the designer was fully in the wrong. Ambiguous scopes cut both ways. Not enough here to keep this on the record.
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tjf@dnounce_541(UX Consultant)
With Taylor V.Apr 12, 2026, 4:55 PM
What stands out to me is that communication broke down after delivery rather than before. A professional who genuinely believed they'd fulfilled the scope would engage with the feedback, not go quiet. That pattern matters regardless of how clear the brief was.
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mbvp@dnounce_87(Creative Director)
With Marcus ReidApr 11, 2026, 8:17 AM
Scope disputes are incredibly common in freelance design. Without seeing the actual message thread, I can't confirm the brief was as clear as the poster claims. The designer's account of delayed feedback and vague direction is plausible. Too much ambiguity here to let this stand.
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kxr@dnounce_312(Freelance Designer)
With Taylor V.Apr 10, 2026, 11:04 AM
The poster has the message thread as evidence. If the scope was really that unclear, the designer should have gotten written sign-off before starting. "I didn't have enough info" isn't a reason to deliver something unusable — it's a reason to pause and ask. Record should stand.
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